Return Policy

1. 7-Day Return Window

Hello Bazaar offers a 7-day return policy for all smartphones, laptops, smart TVs, and audio gear. You have up to 7 calendar days from the date of delivery to request a return or exchange for eligible items.

2. Conditions for Return

To guarantee a successful return and refund process, the product must meet the following criteria:

• Item must be in its original packaging with all labels and seals intact.
• All accessories, manuals, and free gifts must be included inside the box.
• No signs of physical damage, water entry, scratches, or personalization.
• Device must be factory reset (all accounts logged out) if applicable.

3. Return Pick-up & Shipping

Return requests can be initiated easily from your account panel directly inside our website, Android app, or Windows desktop app. Once approved by our support team, we will schedule a free pick-up from the delivery address. Our courier agent will inspect the item on pickup to ensure it matches initial delivery conditions.