Privacy Policy

1. Information We Collect

To provide you with a premium shopping experience, we collect certain details when you register, order, or browse:

• Personal Identifiers: Full Name, email address, and phone number.
• Delivery Info: Physical shipping addresses added to your profile.
• App Identifiers: Device notification tokens (for sending push notifications via Firebase Cloud Messaging).

2. How We Use Your Data

Your data is strictly used for checkout, delivery, and notifications:

• Processing transactions and executing orders (deducting stock, generating order receipts).
• Dispatching shipments with our third-party logistics and delivery partners.
• Sending transactional updates (Order Confirmed, Dispatched, Delivered) via real-time push notifications.
• Managing support tickets and addressing customer queries.

3. Data Security & Third-Parties

We implement industry-standard security protocols to protect your credentials. We do not sell or lease your personal information. Payment processing is completely handled off-site through secure, PCI-compliant payment gateways.

4. App & OS Permissions (Android & Desktop)

Our mobile APK and Windows EXE wrappers require limited permissions to function:

• Internet Access: To communicate with the database and server.
• Notification Permission: To receive background push notifications from our Firebase messaging servers.